Public grievances

Grievance Redressal Mechanism

Public Grievance (PG) Cell of National Innovation Foundation (NIF) is entrusted with the responsibility of redressal of public grievances.

Grievance Lodging Process

By Hand, post, email or through CPGRAM portal (https://pgportal.gov.in/)

Expectations from complainant

1. The complainant should provide clear statement of grievance indicating the background and officials/channels previously approached for redress along with copies of correspondence
2. The complainant should provide complete mailing address including pin code no, contact numbers and email address for correspondence
3. The complainant should provide prompt response to queries

Name and Contact of Public Grievance Officer

Dr Vivek Kumar
SIO/Scientist F - Public Grievance Officer
National Innovation Foundation – India
Grambharti, Amrapur, Gandhinagar-Mahudi Road
Gandhinagar, Gujarat, 382650
Email: vivekkumar@nifindia.org, grievance@nifindia.org

Timeline for response

Acknowledgement : 7 working days
Redressal of grievance : 2 months