Citizens Charter
Citizen's/Client's Charter
6th April 2023
National Innovation Foundation-India,
Autonomous Body of Department of Science and Technology,
Govt. of India
Grambharti, Gandhinagar -Mahudi Road
Gandhinagar, Gujarat-382650
Phone :
02764-261134/35/36/37/38
Fax : +91 2239167115
Web : www.nif.org.in
info.nif[at]nifindia[dot]org
Vision
To make India innovative and to add value to India's outstanding traditional knowledge base
Mission
To help India become an inventive and creative society and a global leader in sustainable technologies without social and economic handicaps affecting evolution and diffusion of green grassroots innovations.
| S. No. | Activity | Service Transaction | Weight | Service standard | Success Indicators | Unit | Weight | Data Source |
|---|---|---|---|---|---|---|---|---|
|
1. |
Scouting and Documentation projects and Communications (entries for biennial competition) |
Providing financial support for scouting and documentation of grassroots innovations and traditional knowledge practices Replying communications received from innovators with regards to their ideas/innovations/tk or from Collaborators/Scouts |
15 |
Technical and Administrative approval - 3 months Individual Innovators : Reply with status- 2 months; Collaborator/ Scouts in case of bulk entries: Reply with status to innovators- 6 months |
% achieved |
% |
15 |
Office records |
|
2. |
Value addition, research and development projects |
Providing financial support for validation of and value addition in selected grassroots innovations and traditional knowledge practices |
25 |
Technical and Administrative approval - 3 months |
% achieved |
% |
25 |
Office records |
|
3. |
Business development projects |
Providing financial grant for business development activities for scaling up grassroots innovations and traditional knowledge practices |
12.5 |
Technical and Administrative approval - 3 months |
% achieved |
% |
12.5 |
Office records |
|
4. |
Dissemination/Social diffusion support |
Social diffusion/dissemination of grassroots innovations and traditional knowledge practices at low cost or no cost |
12.5 |
Technical and Administrative approval - 3 months |
% achieved |
% |
12.5 |
Office records |
|
5. |
Training & Capacity Building |
Training the scouts, innovators, entrepreneurs, volunteers and others involved in the value chain |
5 |
Technical and Administrative approval - 2 months |
% achieved |
% |
5 |
Office records |
|
6. |
Intellectual Property Protection |
Protecting IP of grassroots innovators through appropriate means |
10 |
Technical and Administrative approval - 3 months |
% achieved |
% |
10 |
Office records |
|
7. |
IT & Knowledge Management And Communications (other than entries for biennial competition ) |
Managing IT/Portal/ERP/Website and making policy papers /reports and other knowledge management tools Replying communications/queries other than entries for biennial competition |
10 |
Technical and Administrative approval - 3 months Reply - 1 month |
% achieved |
% |
10 |
Office records |
|
8. |
INSPIRE Awards MANAK Scheme |
For promoting in school students between class 6-10 |
10 |
Awareness building, review of submissions, finalization of results in coordination with DST |
% achieved |
% |
10 |
Office records |
| S. No. | Activity | Service Transaction | Weight | Responsible Person, Designation, Phone Email | Process | Documents required | Fees |
|---|---|---|---|---|---|---|---|
|
1. |
Scouting and Documentation projects and Communications (entries for biennial competition) |
Providing financial support for scouting and documentation of grassroots innovations and traditional knowledge practices Replying communications received from innovators with regards to their ideas/innovations/tk or from Collaborators/Scouts |
15 |
Dr. Vivek Kumar Senior Innovation Officer Phone: 9937395992 Email: vivekkumar@nifindia.org |
Through Project Review Committee (PRC) Internal processing |
NA |
|
|
2. |
Value addition, research and development (VARD) projects |
Providing financial support for validation of and value addition in selected grassroots innovations and traditional knowledge practices |
25 |
Dr. Vipin Kumar (Chief Scientist) Email: vipin@nifindia.org Shri Mahesh Patel National Innovation Coordinator (Prototype and Product Development) Email: mahesh@nifindia.org, Dr. Ravikumar RK Senior Innovation Officer (Veterinary) Email: ravikumar@nifindia.org Er. Rakesh Maheshwari Senior Innovation Officer (Engineering) Email: rakesh@nifindia.org Phone : 02764-261134/35/36/37/38 Fax :+91 22 39167115 |
Through Project Review Committee (PRC) |
NA |
|
|
3. |
Business Development Projects |
Providing financial grant for business development activities for scaling up grassroots innovations and traditional knowledge practices |
12.5 |
Dr. Vipin Kumar (Chief Scientist) Email: vipin@nifindia.org Er. Rakesh Maheshwari Senior Innovation Officer and In-charge Technology Business Incubator (TBI) Email: rakesh@nifindia.org Phone : 02764-261134/35/36/37/38 Fax :+91 22 39167115 |
Through Project Review Committee (PRC) |
NA |
|
|
4. |
Dissemination/ Social diffusion support |
Social diffusion/dissemination of grassroots innovations and traditional knowledge practices at low cost or no cost |
12.5 |
Dr. Nitin Maurya Senior Innovation Officer Email: nitin@nifindia.org Shri Hardev Choudhary Senior Innovation Officer Email: hardev@nifindia.org Phone : 02764-261134/35/36/37/38 Fax :+91 22 39167115 |
Through Project Review Committee (PRC) |
NA |
|
|
5. |
Training & Capacity Building |
For scouts, innovators, entrepreneurs, volunteers and others involved in the value chain |
5 |
Shri Tushar Garg Innovation Officer Email: tusharg@nifindia.org Phone : 02764-261134/35/36/37/38 Fax :+91 22 39167115 |
Internal processing |
NA |
|
|
6. |
Intellectual Property Protection |
Protecting IP of grassroots innovators through appropriate means |
10 |
Dr. Ravikumar RK Senior Innovation Officer (Veterinary) Email: ravikumar@nifindia.org Er. Rakesh Maheshwari Senior Innovation Officer (Engineering) Email: rakesh@nifindia.org Phone : 02764-261134/35/36/37/38 Fax :+91 22 39167115 |
Through Law firms |
NA |
|
|
7. |
IT & Knowledge Management And Communications (other than entries for biennial competition) |
Managing IT/Portal/ERP/Website and making policy papers /reports and other knowledge management tools Replying communications (other than entries for biennial competition) queries |
10 |
Shri Tushar Garg Innovation Officer Email: tusharg@nifindia.org Phone : 02764-261134/35/36/37/38 Fax :+91 22 39167115 |
Internal processing |
NA |
|
|
8. |
INSPIRE Awards MANAK |
For school students between class 6-10 |
10 |
Shri Mahesh Patel National Innovation Coordinator Email: mahesh@nifindia.org Phone : 02764-261134/35/36/37/38 Fax :+91 22 39167115 |
Internal processing and external experts review |
NA |
Grievance Redress Mechanism
Public Grievance (PG) Cell of National Innovation Foundation (NIF) is entrusted with the responsibility of redressal of public grievances.
|
Name and Contact of Public Grievance Officer |
|
Dr Vivek Kumar Senior Innovation Officer and Public Grievance Officer |
|
Help line/Website URL to lodge grievance |
|
Administration Department National Innovation Foundation - India Grambharti, Amrapur, Gandhinagar-Mahudi Road Gandhinagar, Gujarat, 382650 Phone : 02764-261134/35/36/37/38 Fax :+91 22 39167115 Email: grievance@nifindia.org |
|
Expectations from complainant |
|
1. The complainant should provide clear statement of grievance indicating the background and officials/channels previously approached for redress along with copies of correspondence 2. The complainant should provide complete mailing address including pin code no, contact numbers and email address for correspondence 3. The complainant should provide prompt response to queries |
|
Grievance Lodging Process |
|
By Hand, post, email or through CPGRAM portal (https://pgportal.gov.in/) |
|
Timeline for response |
|
Redressal of grievance: 2 months |