Citizens Charter
Citizen's/Client's Charter
18th June 2026
National Innovation Foundation-India,
Autonomous Institute of Department of Science and Technology, Govt. of India
Grambharti, Gandhinagar -Mahudi Road
Gandhinagar, Gujarat-382650
Phone :
02764-261134/35/36/37/38
Web : www.nif.org.in
info.nif[at]nifindia[dot]org
Vision
To make India innovative and to add value to India's outstanding traditional knowledge base
Mission
To help India become an inventive and creative society and a global leader in sustainable technologies without social and economic handicaps affecting evolution and diffusion of green grassroots innovations.
| S. No. | Activity | Service Transaction | Weight | Service standard | Success Indicators | Unit | Weight | Data Source |
|---|---|---|---|---|---|---|---|---|
|
1. |
Scouting and Documentation projects and Communications (entries for biennial competition) |
Providing financial support for scouting and documentation of grassroots innovations and traditional knowledge practices Replying communications received from innovators with regards to their ideas/innovations/tk or from Collaborators/Scouts |
15 |
Technical and Administrative approval - 3 months Individual Innovators : Reply with status- 2 months; Collaborator/ Scouts in case of bulk entries: Reply with status to innovators- 6 months |
% achieved |
% |
15 |
Office records |
|
2. |
Value addition, research and development projects |
Providing financial support for validation of and value addition in selected grassroots innovations and traditional knowledge practices |
25 |
Technical and Administrative approval - 3 months |
% achieved |
% |
25 |
Office records |
|
3. |
Business development projects |
Transforming grassroots innovations into business enterprises by creating startups, market linkages with industries and other stakeholders. Facilitates commercialisation through technology transfer, incubation support, business mentoring, capacity building, awareness building, investor engagement etc. |
12.5 |
Technical and Administrative approval - 3 months |
% achieved |
% |
12.5 |
Office records |
|
4. |
Dissemination/Social diffusion support |
Social diffusion/dissemination of grassroots innovations and traditional knowledge practices at low cost or no cost |
10 |
Technical and Administrative approval - 3 months |
% achieved |
% |
10 |
Office records |
|
5. |
Training & Capacity Building |
Training the scouts, innovators, entrepreneurs, volunteers and others involved in the value chain |
5 |
Technical and Administrative approval - 2 months |
% achieved |
% |
5 |
Office records |
|
6. |
Intellectual Property Protection |
Protecting IP of grassroots innovators through appropriate means |
7.5 |
Technical and Administrative approval - 3 months |
% achieved |
% |
7.5 |
Office records |
|
7. |
Impact Assessment & Public Policy |
To conduct impact assessment studies, to conduct policy research, to develop evidence-based case studies, white papers, and policy briefs, etc., to support grassroots innovation ecosystems |
10 |
Technical and Administrative approval - 3 months |
10 |
|||
|
8. |
Publication & Communication |
Documenting, disseminating, and promoting grassroots innovations across the country. publishing books, newsletter. Creating digital content and outreach materials. Replying communications/queries |
10 |
Technical and Administrative approval - 3 months Reply - 1 month |
% achieved |
% |
10 |
Office records |
|
9. |
Program Planning and Management |
To coordinates, and execute NIF led programmes such as AcSIR, AIGIF, etc., and other strategic initiatives to enhance innovation driven growth |
5 |
Technical and Administrative approval - 3 months |
% achieved |
% |
5 |
Office records |
| S. No. | Activity | Service Transaction | Weight | Responsible Person, Designation, Phone Email | Process | Documents required | Fees |
|---|---|---|---|---|---|---|---|
|
1. |
Scouting and Documentation projects and Communications (entries for biennial competition) |
Providing financial support for scouting and documentation of grassroots innovations and traditional knowledge practices Replying communications received from innovators with regards to their ideas/innovations/tk or from Collaborators/Scouts |
15 |
Dr. Vivek Kumar Scientist - F Phone: 9937395992 Email: vivekkumar@nifindia.org |
Through Research Advisory Committee (RAC) Internal processing |
NA |
|
|
2. |
Value addition, research and development (VARD) projects |
Providing financial support for validation of and value addition in selected grassroots innovations and traditional knowledge practices |
25 |
Dr. Ravikumar RK Scientist - F (Human Health and Veterinary) Email: ravikumar@nifindia.org Er. Rakesh Maheshwari Scientist - E (Engineering) Email: rakesh@nifindia.org Shri Hardev Choudhary Scientist – E (Agriculture) Email: hardev@nifindia.org Phone : 02764-261134/35/36/37/38 |
Through Research Advisory Committee (RAC) |
NA |
|
|
3. |
Business Development Projects |
Transforming grassroots innovations into business enterprises by creating startups, market linkages with industries and other stakeholders. Facilitates commercialisation through technology transfer, incubation support, business mentoring, capacity building, awareness building, investor engagement etc. |
12.5 |
Dr. Vipin Kumar (Chief Scientist) Email: vipin@nifindia.org Er. Rakesh Maheshwari Scientist - E and In-charge Technology Business Incubator (TBI) Email: rakesh@nifindia.org Phone : 02764-261134/35/36/37/38 |
Through Research Advisory Committee |
NA |
|
|
4. |
Dissemination/ Social diffusion support |
Social diffusion/dissemination of grassroots innovations and traditional knowledge practices at low cost or no cost |
10 |
Dr. Nitin Maurya Scientist - E Email: nitin@nifindia.org Phone : 02764-261134/35/36/37/38 |
Through Research Advisory Committee (RAC) |
NA |
|
|
5. |
Training & Capacity Building |
For scouts, innovators, entrepreneurs, volunteers and others involved in the value chain |
5 |
Dr. Vivek Kumar Phone : 02764-261134/35/36/37/38 Fax :+91 22 39167115 |
Through Research Advisory Committee (RAC) |
NA |
|
|
6. |
Intellectual Property Protection |
Protecting IP of grassroots innovators through appropriate means |
7.5 |
Dr. Ravikumar RK Scientist - F (Human Health and Veterinary) Email: ravikumar@nifindia.org Er. Rakesh Maheshwari Scientist - E (Engineering) Email: rakesh@nifindia.org Shri Hardev Choudhary Scientist – E (Agriculture) Email: hardev@nifindia.org Phone : 02764-261134/35/36/37/38 |
Through Law firms |
NA |
|
|
7. |
Impact Assessment and Public Policy |
To conduct impact assessment studies, to conduct policy research, to develop evidence-based case studies, white papers, and policy briefs, etc., to support grassroots innovation ecosystems |
10 |
Shri. Mahesh Patel Scientist – G Email: mahesh@nifindia.org Phone: 02764-261134/35/36/37/38 |
Through Advisory committee |
NA |
|
|
8. |
Publication & Communication |
Documenting, disseminating, and promoting grassroots innovations across the country. publishing books, newsletter. Creating digital content and outreach materials. Replying communications/queries |
10 |
Dr. Rintu Nath Scientist – F
|
Through Advisory Committee |
NA |
|
|
9. |
Program Planning and Management |
To coordinates, and execute NIF led programmes such as AcSIR, AIGIF, etc., and other strategic initiatives to enhance innovation driven growth |
5 |
Shri. Mahesh Patel Scientist – G Email: mahesh@nifindia.org |
Through Advisory committee |
NA |
Grievance Redress Mechanism
Public Grievance (PG) Cell of National Innovation Foundation (NIF) is entrusted with the responsibility of redressal of public grievances.
|
Name and Contact of Public Grievance Officer |
|
Dr Vivek Kumar Scientist - F and Public Grievance Officer |
|
Help line/Website URL to lodge grievance |
|
Administration Department National Innovation Foundation - India Grambharti, Amrapur, Gandhinagar-Mahudi Road Gandhinagar, Gujarat, 382650 Phone : 02764-261134/35/36/37/38 Fax :+91 22 39167115 Email: grievance@nifindia.org |
|
Expectations from complainant |
|
1. The complainant should provide clear statement of grievance indicating the background and officials/channels previously approached for redress along with copies of correspondence 2. The complainant should provide complete mailing address including pin code no, contact numbers and email address for correspondence 3. The complainant should provide prompt response to queries |
|
Grievance Lodging Process |
|
By Hand, post, email or through CPGRAM portal (https://pgportal.gov.in/) |
|
Timeline for response |
|
Redressal of grievance: 21 Days |