Citizens Charter

Citizen's/Client's Charter

1st January 2018

National Innovation Foundation-India,
Autonomous Body of Department of Science and Technology, Govt. of India
Grambharti, Gandhinagar -Mahudi Road
Gandhinagar, Gujarat-382650
Phone : +91 2764 261131, 32, 38, 39
Fax : +91 2239167115
Web : www.nif.org.in
info@nifindia.org

 

Vision
To make India innovative and to add value to India's outstanding traditional knowledge base

Mission
To help India become an inventive and creative society and a global leader in sustainable technologies without social and economic handicaps affecting evolution and diffusion of green grassroots innovations.

S. No. Activity Service Transaction Weight Service standard Success Indicators Unit Weight Data Source
1. Scouting and Documentation projects Providing financial support for scouting and  documentation of grassroots innovations and traditional knowledge practices 10 Technical and Administrative approval -  3 months % achieved % 10 Office records
2. Value addition, research and development projects Providing financial support for validation of and value addition in selected grassroots innovations and traditional knowledge practices 25 Technical and Administrative approval -  3 months % achieved % 25 Office records
3. Business Development Projects Providing financial grant for business development activities for scaling up  grassroots innovations and traditional knowledge practices 10 Technical and Administrative approval -  3 months % achieved % 10 Office records
4. Micro Venture Innovation Fund support Providing financial support to innovators to take forward their innovations and commercialise them 10 Technical and Administrative approval -  3 months % achieved % 5 Office records
5. Dissemination/Social diffusion support For social diffusion/dissemination of grassroots innovations and traditional knowledge practices at low cost or no cost 10 Technical and Administrative approval -  3 months % achieved % 10 Office records
6. Training & Capacity Building For scouts, innovators, entrepreneurs, volunteers and others involved in the value chain 5 Technical and Administrative approval -  2 months % achieved % 5 Office records
7. Intellectual Property Protection For protecting IP of grassroots innovators through appropriate means 5 Technical and Administrative approval -  3 months % achieved % 5 Office records
8. Communications (entries for biennial competition) For replying communications received from innovators with regards to their ideas/innovations/tk or from Collaborators/Scouts 10 Individual Innovators Reply with status-  2 months Collaborator/Scouts in case of bulk entries Reply with status to innovators- 6 months % achieved % 10 Office records
9. Communications (other) For replying other communications/ queries 5 Reply - 1 month % achieved % 5 Office records
10 Dr. APJ Abdul Kalam Ignite Awards For creative children up to class 12 or 17 years of age 5 Awareness building, review of submissions, finalization of results % achieved % 5 Office records
11 INSPIRE MANAK Scheme For school students between class 6-10 5 Awareness building, review of submissions, finalization of results in coordination with DST % achieved % 5 Office records
S. No. Activity Service Transaction Weight Responsible Person, Designation, Phone Email Process Documents required Fees
1. Scouting and Documentation projects Providing financial support for scouting and  documentation of grassroots innovations and traditional knowledge practices 10 Dr. Vivek Kumar Senior Innovation Officer Phone: 9937395992 Email: vivekkumar@nifindia.org Through Project Review Committee (PRC) NA
2. Value addition, research and development (VARD) projects Providing financial support for validation of and value addition in selected grassroots innovations and traditional knowledge practices 25

Shri Mahesh Patel
National Innovation Coordinator (Prototype and Product Development)
Email: mahesh@nifindia.org,


Dr. Pawan Kumar Singh
Innovation Officer (Human Health)
Email: pawan@nifindia.org
Er. Rakesh Maheshwari Innovation Officer (Engineering)
Email: rakesh@nifindia.org


Dr. RK Ravikumar
Senior Innovation Officer (Veterinary)
Email: ravikumar@nifindia.org

Shri Hardev Choudhary
Innovation Officer (Agriculture)
Email: hardev@nifindia.org
Phone : +91 2764 261131, 32, 38, 39 Fax : +91 2239167115

Through Project Review Committee (PRC)
NA
3. Business Development Projects Providing financial grant for business development activities for scaling up  grassroots innovations and traditional knowledge practices 10 Dr. Vipin Kumar
Director and Chief Innovation Officer
Email: vipin@nifindia.org
Phone : +91 2764 261131, 32, 38, 39
Fax : +91 2239167115
Through Project Review Committee (PRC)
NA
4. Micro Venture Innovation Fund support Providing financial support to innovators to take forward their innovations and commercialise them 5 Dr. Vipin Kumar
Director and Chief Innovation Officer
Email: vipin@nifindia.org
Phone : +91 2764 261131, 32, 38, 39
Fax : +91 2239167115
Through Project Review Committee (PRC)
NA
5. Dissemination/ Social diffusion support For social diffusion/dissemination of grassroots innovations and traditional knowledge practices at low cost or no cost 10 Dr. Nitin Maurya Innovation Officer   Email: nitin@nifindia.org
Through Project Review Committee (PRC)
NA
6. Training & Capacity Building For scouts, innovators, entrepreneurs, volunteers and others involved in the value chain 5 Dr. Vipin Kumar
Director and Chief Innovation Officer
Email: vipin@nifindia.org
Phone : +91 2764 261131, 32, 38, 39
Fax : +91 2239167115
Internal processing
NA
7. Intellectual Property Protection For protecting IP of grassroots innovators through appropriate means 10

Dr. RK Ravikumar
Senior Innovation Officer (Veterinary)
Email: ravikumar@nifindia.org


Dr. Pawan Kumar Singh
Innovation Officer (Human Health)
Email: pawan@nifindia.org


Er. Rakesh Maheshwari
Innovation Officer (Engineering)
Email: rakesh@nifindia.org


Shri Hardev Choudhary
Innovation Officer (Agriculture)
Email: hardev@nifindia.org
Phone : +91 2764 261131, 32, 38, 39
Fax : +91 2239167115

Through Law firms
NA
8. Communications (entries for biennial competition) For replying communications received from innovators with regards to their ideas/ innovations/tk or from Collaborators/ Scouts 10 Dr. Vivek Kumar
Senior Innovation Officer
Phone: 9937395992
Email: vivekkumar@nifindia.org
Internal processing
NA
9. Communications (other) For replying other communications/ queries 5 Dr. Vipin Kumar
Director and Chief Innovation Officer
Email: vipin@nifindia.org
Phone : +91 2764 261131, 32, 38, 39
Fax : +91 2239167115
Internal processing
NA
10 Dr APJ Abdul Kalam Ignite Awards   For creative children up to class 12 or 17 years of age 5 Er. Rakesh Maheshwari
Innovation Officer
Email: rakesh@nifindia.org
Phone : +91 2764 261131, 32, 38, 39
Fax : +91 2239167115
Internal processing and external experts review
NA
11 INSPIRE Awards MANAK For school students between class 6-10 5 Shri Mahesh Patel
National Innovation Coordinator
Email: mahesh@nifindia.org
Phone : +91 2764 261131, 32, 38, 39
Fax : +91 2239167115
Internal processing and external experts review
NA

Grievance Redress Mechanism
Public Grievance (PG) Cell of National Innovation Foundation (NIF) is entrusted with the responsibility of redressal of public grievances.

Name and Contact of Public Grievance Officer
Dr Vivek Kumar
SIO/Scientist D - Public Grievance Officer
National Innovation Foundation - India
Grambharti, Amrapur, Gandhinagar-Mahudi Road
Gandhinagar, Gujarat, 382650
Email: vivekkumar@nifindia.org, grievance@nifindia.org
Help line/Website URL to lodge grievance
Administration Department
National Innovation Foundation - India
Grambharti, Amrapur, Gandhinagar-Mahudi Road
Gandhinagar, Gujarat, 382650
Phone : +91 2764 261131, 32, 38, 39
Fax : +91 2239167115;
Email: info@nifindia.org
Expectations from complainant
  1. The complainant should provide clear statement of grievance indicating the background and officials/channels previously approached for redress along with copies of correspondence
  2. The complainant should provide complete mailing address including pin code no, contact numbers and email address for correspondence
  3. The complainant should provide prompt response to queries
Grievance Lodging Process

By Hand, post, email or through CPGRAM portal (https://pgportal.gov.in/)
Timeline for response

Acknowledgement         : 1 week
Redressal of grievance   : 2 months