Citizens Charter

Citizen's/Client's Charter

1st January 2019

National Innovation Foundation-India,
Autonomous Body of Department of Science and Technology, Govt. of India
Grambharti, Gandhinagar -Mahudi Road
Gandhinagar, Gujarat-382650
Phone : +91 2764 261131, 32, 38, 39
Fax : +91 2239167115
Web : www.nif.org.in
info@nifindia.org

 

Vision
To make India innovative and to add value to India's outstanding traditional knowledge base

Mission
To help India become an inventive and creative society and a global leader in sustainable technologies without social and economic handicaps affecting evolution and diffusion of green grassroots innovations.

S. No.

Activity

Service Transaction

Weight

Service standard

Success Indicators

Unit

Weight

Data Source

    1

Scouting and Documentation projects

Providing financial support for scouting and  documentation of grassroots innovations and traditional knowledge practices

10

Technical and Administrative approval -  3 months 

% achieved

%

10

Office records

    2

Value addition, research and development projects

Providing financial support for validation of and value addition in selected grassroots innovations and traditional knowledge practices

25

Technical and Administrative approval -  3 months

% achieved

%

25

Office records

    3

Business Development Projects

Providing financial grant for business development activities for scaling up  grassroots innovations and traditional knowledge practices

12.5

Technical and Administrative approval -  3 months

% achieved

%

12.5

Office records

    4

Dissemination/Social diffusion support

For social diffusion/dissemination of grassroots innovations and traditional knowledge practices at low cost or no cost

12.5

Technical and Administrative approval -  3 months

% achieved

%

12.5

Office records

    5

Training & Capacity Building

For scouts, innovators, entrepreneurs, volunteers and others involved in the value chain

5

Technical and Administrative approval -  2 months

% achieved

%

5

Office records

    6

Intellectual Property Protection

For protecting IP of grassroots innovators through appropriate means

10

Technical and Administrative approval -  3 months

% achieved

%

10

Office records

    7

Communications (entries for biennial competition)

For replying communications received from innovators with regards to their ideas/innovations/tk or from Collaborators/Scouts

10

Individual Innovators

Reply with status-  2 months

Collaborator/Scouts in case of bulk entries

Reply with status to innovators-6 months

% achieved

%

10

Office records

    8

Communications (other)

For replying other communications/

queries

5

Reply-1 month

% achieved

%

5

Office records

    9

Dr. APJ Abdul Kalam Ignite Awards 

For creative children up to class 12 or 17 years of age

5

Awareness building, review of submissions, finalization of results

% achieved

%

5

Office records

    10

INSPIRE MANAK Scheme

For school students between class 6-10

5

Awareness building, review of submissions, finalization of results in coordination with DST

% achieved

%

5

Office records

S. No.

Activity

Service Transaction

Weight

Responsible Person, Designation, Phone Email

Process

Documents required

Fees

1

Scouting and Documentation projects

Providing financial support for scouting and documentation of grassroots innovations and traditional knowledge practices

10

Dr. Vivek Kumar
Senior Innovation Officer
Phone: 9937395992
Email: vivekkumar@nifindia.org

Through Project Review Committee (PRC)

 

NA

Value addition, research and development (VARD) projects

Providing financial support for validation of and value addition in selected grassroots innovations and traditional knowledge practices

25

Shri Mahesh Patel
National Innovation Coordinator (Prototype and Product Development)
Email: mahesh@nifindia.org,

Dr. Smita Kaul Sharma
National Innovation Coordinator (Agriculture)
Email: smitak@nifindia.org

Dr. RK Ravikumar
Senior Innovation Officer (Veterinary)
Email: ravikumar@nifindia.org

Er. Rakesh Maheshwari
Senior Innovation Officer (Engineering)
Email: rakesh@nifindia.org

Shri Hardev Choudhary
Innovation Officer (Agriculture)
Email: hardev@nifindia.org

Phone : +91 2764 261131, 32, 38, 39
Fax : +91 2239167115

Through Project Review Committee (PRC)

 

NA

Business Development Projects

Providing financial grant for business development activities for scaling up grassroots innovations and traditional knowledge practices

12.5

Dr. Vipin Kumar
Director and Chief Innovation Officer
Email: vipin@nifindia.org
Phone : +91 2764 261131, 32, 38, 39
Fax : +91 2239167115

Through Project Review Committee (PRC)

 

NA

4

Dissemination/
Social diffusion support

For social diffusion/dissemination of grassroots innovations and traditional knowledge practices at low cost or no cost

12.5

Dr. Nitin Maurya
Senior Innovation Officer
Email: nitin@nifindia.org

Shri Tushar Garg
Innovation Officer
Email: tusharg@nifindia.org

Phone : +91 2764 261131, 32, 38, 39
Fax : +91 2239167115

Through Project Review Committee (PRC)

 

NA

Training & Capacity Building

For scouts, innovators, entrepreneurs, volunteers and others involved in the value chain

5

Shri Tushar Garg
Innovation Officer
Email: tusharg@nifindia.org

Phone : +91 2764 261131, 32, 38, 39
Fax : +91 2239167115

Internal processing

 

NA

Intellectual Property Protection

For protecting IP of grassroots innovators through appropriate means

10

Dr. RK Ravikumar
Senior Innovation Officer (Veterinary)
Email: ravikumar@nifindia.org

Er. Rakesh Maheshwari
Senior Innovation Officer (Engineering)
Email: rakesh@nifindia.org

Shri Hardev Choudhary
Innovation Officer (Agriculture)
Email: hardev@nifindia.org

Phone : +91 2764 261131, 32, 38, 39
Fax : +91 2239167115

Through Law firms

 

NA

Communications (entries for biennial competition)

For replying communications received from innovators with regards to their ideas/ innovations/tk or from Collaborators/ Scouts

10

Dr. Vivek Kumar
Senior Innovation Officer
Phone: 9937395992
Email: vivekkumar@nifindia.org

Internal processing

 

NA

8

Communications (other)

For replying other communications/
queries

5

Shri Tushar Garg
Innovation Officer
Email: tusharg@nifindia.org

Phone : +91 2764 261131, 32, 38, 39
Fax : +91 2239167115

Internal processing

 

NA

Dr APJ Abdul Kalam Ignite Awards

For creative children up to class 12 or 17 years of age

5

Er. Rakesh Maheshwari
Senior Innovation Officer
Email: rakesh@nifindia.org

Phone : +91 2764 261131, 32, 38, 39
Fax : +91 2239167115

Internal processing and external experts review

 

NA

10

INSPIRE Awards MANAK

For school students between class 6-10

5

Shri Mahesh Patel
National Innovation Coordinator
Email: mahesh@nifindia.org

Phone : +91 2764 261131, 32, 38, 39
Fax : +91 2239167115

Internal processing and external experts review

 

NA

Grievance Redress Mechanism
Public Grievance (PG) Cell of National Innovation Foundation (NIF) is entrusted with the responsibility of redressal of public grievances.

Name and Contact of Public Grievance Officer
Dr Vivek Kumar
SIO/Scientist E - Public Grievance Officer
National Innovation Foundation - India
Grambharti, Amrapur, Gandhinagar-Mahudi Road
Gandhinagar, Gujarat, 382650
Email: vivekkumar@nifindia.org, grievance@nifindia.org
Help line/Website URL to lodge grievance
Administration Department
National Innovation Foundation - India
Grambharti, Amrapur, Gandhinagar-Mahudi Road
Gandhinagar, Gujarat, 382650
Phone : +91 2764 261131, 32, 38, 39
Fax : +91 2239167115;
Email: info@nifindia.org
Expectations from complainant
  1. The complainant should provide clear statement of grievance indicating the background and officials/channels previously approached for redress along with copies of correspondence
  2. The complainant should provide complete mailing address including pin code no, contact numbers and email address for correspondence
  3. The complainant should provide prompt response to queries
Grievance Lodging Process

By Hand, post, email or through CPGRAM portal (https://pgportal.gov.in/)
Timeline for response

Acknowledgement         : 1 week
Redressal of grievance   : 2 months